Delivery Options Overview

At Lone Partner, we ensure fast, discreet, and reliable delivery for every order. Whether you prefer affordable shipping, express delivery, or highly confidential packaging, we have options to suit your needs. Your privacy and product safety are our top priority.

All orders are packaged with 100% discretion—no labels, no product names, and no identifiable branding. On this page, you’ll find an overview of all available delivery methods.

1. Place Your Order & Choose Delivery Option

Simply select your preferred product, add it to your cart, and choose a delivery method that works best for you.

2. Receive Your Order Confirmation

Once your order is placed, you’ll immediately receive a confirmation message with your order details.

3. Sit Back & Track Your Order

Your order will be shipped securely and discreetly. You can track the delivery status until it reaches your doorstep.

4. Collect Your Order Safely

Your package will arrive sealed, unmarked, and fully confidential—ensuring absolute privacy at every step..

Exchange or Return of Goods

We want you to feel completely confident when shopping with us. If the product you received is in good condition but not the right fit for you, you may request a return within 7–14 days of receiving the order (as per return policy).

To maintain the right to return:

  • The product must remain unused and in its original condition.
  • All accessories, manuals, and packaging must be included.
  • Hygiene-sensitive items cannot be returned once opened (as per safety & health guidelines).
  • If the product is damaged or defective upon arrival—through no fault of yours—you are still eligible for a replacement or refund.

A product cannot be returned if any of the following is missing:

  • Original packaging
  • Complete accessories/components
  • Purchase invoice
  • Warranty or defect-assessment document (if applicable)

Refunds are processed within the time limits required by applicable law.

Frequently Asked Questions (FAQs)

Will my order be delivered discreetly?

Yes. All orders are shipped in plain, unmarked packaging with no product names or brand identifiers.

Do you offer COD (Cash on Delivery)?

Depending on your location, COD may be available. If eligible, you will see the option at checkout.

How long does delivery take?

Standard delivery usually takes 2–7 business days, while express options arrive faster depending on your pincode.

What does the package look like?

Your parcel arrives in a simple, plain box or courier bag—no logos, no category hints, and no mention of Lone Partner.

Can I return a product after opening it?

Due to hygiene and safety standards, opened or used intimate items cannot be returned, unless they are defective on arrival.

What if I receive a damaged item?
Contact our support team within 24–48 hours with photos/video. We will arrange a replacement or refund.
Do you require an ID or signature upon delivery?
No ID or special verification is required. The courier will hand over the package like any normal delivery.
Can I change my address after placing an order?

If your order hasn’t been shipped yet, yes. Contact customer support immediately to request an address update.

Do you deliver everywhere in India?
Yes. We ship to most locations across India, including metros, towns, and remote regions.
Is my personal information safe?
Absolutely. We use encryption, secure servers, and strict privacy protocols to protect your data.