Privacy Policy – Lone Partner
Last Updated: 1-11-2025
At Lone Partner, your privacy is our priority. We understand the sensitivity that comes with purchasing intimate wellness products, and we are committed to protecting your personal information with the highest level of confidentiality and security.
This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase from us.
- Information We Collect
We collect only the information necessary to provide you with a secure, seamless, and discreet shopping experience.
1.1 Personal Information
When you place an order or create an account, we may collect:
- Full Name
- Email Address
- Shipping Address
- Phone Number
- Payment Details (processed securely by payment gateways; we do not store card details)
1.2 Non-Personal Information
We may collect technical data such as:
- Browser type
- Device information
- IP address
- Website interaction data (for analytics)
This information helps us improve user experience and website performance.
- How We Use Your Information
We use your data strictly for legitimate business purposes, including:
- Processing and delivering your orders
- Providing order updates and confirmations
- Improving our website and services
- Enhancing user experience
- Sending customer service responses
- Fraud prevention and security monitoring
- Complying with legal requirements
We do not sell, rent, or trade your personal information with third parties.
- Confidential & Discreet Packaging
We understand the importance of privacy.
Every order is shipped in plain, unbranded packaging, with no product names or categories listed anywhere.
Your order appears as a generic package—ensuring complete confidentiality.
- Data Security
We use industry-standard security measures to protect your information, including:
- SSL encryption
- Secure servers
- Encrypted payment gateways
- Restricted access to personal data
- Continuous monitoring for vulnerabilities
While no system is 100% breach-proof, we take every reasonable step to ensure your data is protected.
- Cookies & Tracking Technologies
We use cookies to:
- Improve site functionality
- Remember your preferences
- Personalize shopping experiences
- Analyze website performance
You can disable cookies anytime through your browser settings, though some features may not function properly without them.
- Sharing Your Information
We only share your information with trusted third parties essential to completing your order:
- Payment processors
- Courier & delivery partners
- Fraud detection services
- Technical service providers
These partners are required to maintain strict confidentiality and use your data only for service-related purposes.
- Your Rights
Depending on your location and laws, you may have rights such as:
- Accessing your personal data
- Updating or correcting your data
- Requesting deletion of your account
- Opting out of marketing communications
- Requesting data portability
- Asking how your data is used
To request any of the above, contact us at support@lonepartner.com.
- Marketing Communication
We may send occasional updates, offers, or product-related information via email or SMS.
You can unsubscribe at any time using the link provided in the communication.
We never send explicit or inappropriate content through notifications.
- Payment Information
We do not store credit/debit card details.
All payments are processed securely through certified third-party gateways compliant with:
- PCI-DSS
- Industry safety regulations
Your financial information remains encrypted and protected.
- Data Retention
We retain your data only as long as:
- Required by law
- Necessary to provide services
- Needed for dispute resolution or fraud prevention
You may request account deletion at any time.
- Age Restrictions
Lone Partner products are intended for individuals 18 years or older.
We do not knowingly collect information from minors.
- Changes to This Privacy Policy
We may update this policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
- Contact Us
If you have questions about this Privacy Policy or need assistance with your data:
📧 Email: thelonepartner@gmail.com
🕒 Response Time: 24–48 hours
Your privacy, comfort, and trust matter to us.
Thank you for choosing Lone Partner for your sexual wellness journey.
